Whether chatbots can increase or decrease productivity ultimately depends on how the company deploys it. There is no doubt that if robots undertake simple and tedious work, people can focus on more important issues, and companies will also benefit from it. As for the influence of corporate culture, it remains to be seen. Does Machine vs Artificial Chat Robot Really Improve Work Productivity? According to VentureBeat, countless employees were delighted when the team collaboration tool Slack was launched. Finally there is a tool to get them out of e-mail and clumsy face-to-face communication. Today, thanks to collaboration tools such as Slack, business teams can perform operations such as communication and file transfer within one interface, which greatly improves work efficiency. The role of chatbots Office collaboration platforms typically use artificial intelligence chatbots. This is true of Slackbot, Apple's Siri, and Amazon's Echo. The software can conduct voice conversations with employees, receive voice commands and perform daily tasks. Siri and Echo can report time, check the weather, and even help you play Uber. The emergence of these chat robots has benefited from the development of deep learning techniques. By mimicking the structure of human brain neurons, machines can learn to understand sounds and other information. 
Compared to manually performing certain operations, chat robots provide a simpler and more convenient way. For example, chat bots can conduct training courses through the Internet to help companies save costs and improve efficiency. These artificial intelligence platforms can also provide intelligent advice to the customer service center and improve the efficiency of customer service representatives. In some cases, the chatbot can completely replace the role of an artificial secretary. Compared to finding an assistant to let her help you to book a flight, it is not more convenient to lower a voice command. But when it comes to workplace productivity, how much more can artificial intelligence platforms help you? The stumbling block Like the dilemma faced by other new technologies in the early days, chat bots sometimes not only fail to help you improve efficiency, but also reduce efficiency. Ideally, chat bots need to be able to understand the specific requests made by users, even if they are not issued as questions. The Turing test exposed the weaknesses of artificial intelligence and told us how difficult it is to create a completely natural chat robot and teach computers to understand handwritten letters. An excellent chat robot should be able to distinguish between serious dialogues and slang, as well as multiple instructions contained in the same sentence. If you want to deploy chat bots in the workplace, consider both good and bad. On the one hand, chat bots can help you speed up specific tasks, such as quickly searching for documents from a variety of files. However, when the assistant cannot understand what the employee says, don't expect productivity to increase. When the machine misunderstood your sentence, it was not only painful to get entangled with the chat robot, but it was often in vain. Using HR chat bots to do employee recruitment may also cause problems. In addition to the work experience and skills on the resume, the chat robot needs to be able to understand the candidate's soft skills and to associate the other person's work experience with the company's human resources manual. These inconveniences should only be current, and as the technology advances, the ability of robots to understand human languages ​​will continue to increase. The current general trend is that chat bots are increasingly accepted by humans because of their benefits. Convenience and productivity Facebook founder Zuckerberg created his own AI assistant, just like Jarvis in the movie Iron Man, helping him manage his family and work. In addition, Zuckerberg and his team are also developing another AI that can answer user questions on Facebook Messenger. The latter is used in Facebook Workplace, and it can significantly improve employee productivity. At present, most robots can only answer simple questions. People hope that one day they can establish a platform for smart assistants to share tedious tasks and maximize employee productivity. Although people are currently hesitant about chatbots, some large software companies are investing in developing smarter chat bots to handle employee tasks. The developer’s expectation is that companies use robots to replace slow-paced websites and communicate more effectively with customers. Specifically, chat tools and AI provide companies with the opportunity to personally manage company aspects and robots. Employees can use text commands to instruct chatbots to upgrade an aspect without having to write the code themselves. Although this method will have some difficulties at the initial stage, the productivity improvement in the long run will be enormous. Machine vs Manpower While using smart robots to increase efficiency, we also have to consider the impact it has on human capital. Large-scale application of smart machines may result in unemployment in some artificial jobs. With the development of deep learning technology, machines can be thought of as people, replacing people to perform some tasks. The higher efficiency of the machine does not require the boss to pay wages. In the end, it is inevitable that the machine will expel human beings. There are fewer and fewer people working and interacting in the office space, and the impact on corporate culture is also worth considering. Whether chatbots can increase or decrease productivity ultimately depends on how the company deploys it. There is no doubt that if robots undertake simple and tedious work, people can focus on more important issues, and companies will also benefit from it. Proper training and improved deep learning software can really improve your office productivity. As for the influence of corporate culture, it remains to be seen.
Compared to manually performing certain operations, chat robots provide a simpler and more convenient way. For example, chat bots can conduct training courses through the Internet to help companies save costs and improve efficiency. These artificial intelligence platforms can also provide intelligent advice to the customer service center and improve the efficiency of customer service representatives. In some cases, the chatbot can completely replace the role of an artificial secretary. Compared to finding an assistant to let her help you to book a flight, it is not more convenient to lower a voice command. But when it comes to workplace productivity, how much more can artificial intelligence platforms help you? The stumbling block Like the dilemma faced by other new technologies in the early days, chat bots sometimes not only fail to help you improve efficiency, but also reduce efficiency. Ideally, chat bots need to be able to understand the specific requests made by users, even if they are not issued as questions. The Turing test exposed the weaknesses of artificial intelligence and told us how difficult it is to create a completely natural chat robot and teach computers to understand handwritten letters. An excellent chat robot should be able to distinguish between serious dialogues and slang, as well as multiple instructions contained in the same sentence. If you want to deploy chat bots in the workplace, consider both good and bad. On the one hand, chat bots can help you speed up specific tasks, such as quickly searching for documents from a variety of files. However, when the assistant cannot understand what the employee says, don't expect productivity to increase. When the machine misunderstood your sentence, it was not only painful to get entangled with the chat robot, but it was often in vain. Using HR chat bots to do employee recruitment may also cause problems. In addition to the work experience and skills on the resume, the chat robot needs to be able to understand the candidate's soft skills and to associate the other person's work experience with the company's human resources manual. These inconveniences should only be current, and as the technology advances, the ability of robots to understand human languages ​​will continue to increase. The current general trend is that chat bots are increasingly accepted by humans because of their benefits. Convenience and productivity Facebook founder Zuckerberg created his own AI assistant, just like Jarvis in the movie Iron Man, helping him manage his family and work. In addition, Zuckerberg and his team are also developing another AI that can answer user questions on Facebook Messenger. The latter is used in Facebook Workplace, and it can significantly improve employee productivity. At present, most robots can only answer simple questions. People hope that one day they can establish a platform for smart assistants to share tedious tasks and maximize employee productivity. Although people are currently hesitant about chatbots, some large software companies are investing in developing smarter chat bots to handle employee tasks. The developer’s expectation is that companies use robots to replace slow-paced websites and communicate more effectively with customers. Specifically, chat tools and AI provide companies with the opportunity to personally manage company aspects and robots. Employees can use text commands to instruct chatbots to upgrade an aspect without having to write the code themselves. Although this method will have some difficulties at the initial stage, the productivity improvement in the long run will be enormous. Machine vs Manpower While using smart robots to increase efficiency, we also have to consider the impact it has on human capital. Large-scale application of smart machines may result in unemployment in some artificial jobs. With the development of deep learning technology, machines can be thought of as people, replacing people to perform some tasks. The higher efficiency of the machine does not require the boss to pay wages. In the end, it is inevitable that the machine will expel human beings. There are fewer and fewer people working and interacting in the office space, and the impact on corporate culture is also worth considering. Whether chatbots can increase or decrease productivity ultimately depends on how the company deploys it. There is no doubt that if robots undertake simple and tedious work, people can focus on more important issues, and companies will also benefit from it. Proper training and improved deep learning software can really improve your office productivity. As for the influence of corporate culture, it remains to be seen.
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