The Pepper robot "Xiao Mo", which was serviced at the Shenzhen Airport, was "tailor-made" by Shenzhen Airport and Alibaba Robotics Co., Ltd. - Shenzhen Asimov Technology Co., Ltd.
"Pepper robots will mainly communicate with the airport's service ambassadors in the departure hall of the terminal to provide consulting guidance, map navigation and flight check services." The relevant person in charge of the airport said that the Pepper robot "Little Mo" is equipped. Alibaba's YunOS for Robot operating system is the first application of this robot at domestic airports.
According to the person in charge, the two self-service consignment equipments currently in use mainly provide services for some domestic passengers who check-in on C Island. By scanning the boarding pass or ID card on the self-service baggage handling equipment, the passenger can complete the check-in procedures such as handing in the baggage, collecting the baggage, and withdrawing the voucher. The whole process takes only about 1 minute, which is more time-saving than the manual counter.
“After our previous tests, after the use of the two-channel self-service boarding gates, the passenger boarding speed will reach 12 people/minute, which can greatly improve the boarding efficiency,†the official said.
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